Chevrolet Silverado EV Reservations FAQ

[administrator]

Reserving a 2024 Chevrolet Silverado EV? Read this FAQ first!

Q. What is a reservation?

A. A reservation gets you one step closer to owning an All-Electric Silverado. After you make your reservation, you will be contacted by your selected dealer to complete and submit an order, which is expected to occur several months before vehicle production date.

Q. Is the reservation amount refundable?

A. Yes, your amount is refundable if you cancel your reservation prior to completing and submitting an order with your selected dealer. You may cancel your reservation by contacting your selected dealer, by calling 1-833-EVCHEVY (1-833-382-4389), or by clicking here. After your cancellation request is approved, please allow several business days for refunds to be processed.

Q. How do I reserve a Silverado EV?

A. Make a reservation today through the online reservation process. The simple process will walk you through a few easy steps: choose your trim, choose your participating dealer, enter your information, and confirm your reservation agreement. Limitations may apply.

Q. No dealers are showing up when I enter my ZIP code. Are there no dealers in my area?

A. Please make sure you are hitting the “View Dealers” button. Doing so will populate a list of your closest participating dealers. Silverado EV reservations are available only in the 48 continental United States and Hawaii at participating Chevrolet dealers.

Q. I completed my Silverado EV reservation. What’s next?

A. Your selected dealer will contact you when it is time to place an order. At that time, you will confirm your order details such as the model year, color, trim options, and discuss the price of your vehicle and an estimated delivery date with your selected dealer.

Q. Did my Silverado EV reservation go through?

A. If you were directed to a “Thank You” web page after submitting your reservation, then your reservation was successfully submitted. You will also receive a reservation confirmation email.

Q. Where is my Chevrolet Silverado EV reservation confirmation email?

A. It may take up to 24 hours to receive your Silverado EV reservation confirmation email.

Q. Where can I get a copy of my reservation agreement?

A. Your reservation agreement is available and can be printed or saved at the end of the online reservation process. If you did not save or print your reservation agreement at the time you submitted your online reservation, you may contact your selected dealer for a copy of your reservation agreement.

Q. What if I had technical difficulties processing my reservation request?

A. Please close your browser, clear your cache and try again.

Q. What if I need to change dealers before my Silverado EV order is placed?

A. You can manage your Silverado EV reservation here. This portal where you originally placed your reservation request. The portal includes the ability to cancel your reservation. If you require a change of dealership please contact a Chevrolet Specialist at 1-833-EVCHEVY (1-833-382-4389).

Q. Who can I contact with questions about my Silverado EV reservation?

A. If you have questions, please contact your selected Chevrolet dealer or a Chevrolet Specialist at 1-833-EVCHEVY (1-833-382-4389).

Q. Where can I find my reservation ID?

A. Your Reservation ID can be found on the Thank You web page and in your reservation confirmation email. If you cannot locate it, please contact 1-833-EVCHEVY (1-833-382-4389).

 

[Chevy_maybe]

So, today I toured the "Manage Reservation" tool. It showed that I reserved a 2025 Silverado EV. Is that an error? Is anyone else seeing that?

(Note: that I reserved within five minutes of the window opening. )

 

[RavenYZF-R6]

So, today I toured the "Manage Reservation" tool. It showed that I reserved a 2025 Silverado EV. Is that an error? Is anyone else seeing that?

(Note: that I reserved within five minutes of the window opening. )

Wish I could help. I just looked and they cannot find my reservation lol. They took out the deposit and sent me a confirmation email though. I reserved inside of 30 seconds.

 

[Cmiller81]

So, today I toured the "Manage Reservation" tool. It showed that I reserved a 2025 Silverado EV. Is that an error? Is anyone else seeing that?

(Note: that I reserved within five minutes of the window opening. )

I hope not. I see the same thing. I am not waiting till 2025

 

[Wings]

Do these reservations have any type of price protection - meaning if the dealer decides they want to charge MSRP + $10k,etc I have to pay it or get skipped?

 

[SilveradoEVTex1]

Do these reservations have any type of price protection - meaning if the dealer decides they want to charge MSRP + $10k,etc I have to pay it or get skipped?

"DEALERS SET THE ACTUAL PRICE, WHICH MAY DIFFER FROM THE MANUFACTURER’S SUGGESTED RETAIL PRICE. The MSRP excludes destination freight charge, tax, title, license, dealer fees, optional equipment, and other options. Estimated Destination Freight Charge is $1,695; subject to change. GM reserves the right to change MSRP in its sole discretion"

 

[techguydave]

It's possible it's a model year 2025, released in 2024.

 

[Erik]

My dealer said that I had a MY 2025 reservation with delivery scheduled in 2024.

When I reserved my Ford Lightning, my dealer committed in the confirmation email not to charge more than MSRP. I asked my Chevy dealer whether they would commit to not charging MSRP. They said they would look into it.

My Lightning reservation is from the 3rd day and my Silverado EV reservation is from the first minute. I plan to buy the first EV truck that I can buy for less than $40k without ADM.